Product Description
Gaerne is proudly Italian owned and operated with unrivalled experience in the production of performance-orientated motorcycle boots. Gaerne incorporates feedback from top athletes Malcolm Stewart, Marco Melandri and more along with the use of advanced technologies and painstaking material selection to create forward-thinking motorcycle boots. Gaerne boots are 100% designed and handcrafted in Italy, as Gaerne believes in a premium quality that can only be achieved in their own local factory.
Choices create champions, but support is what keeps them at the top, which is why the SG-12 boot is the choice for riders who aspire to rise above the competition. The premium SG-12 offers a streamlined toe box for precision control, a dual-stage pivot system for more aggressive riders, an anti-shock composite sole for better connection to the pegs, slimline inner grip guard panels for better control and grip of the bike, memory foam interior for a customised fit, and an adjustable shin plate for more room around the calves. Our buckle system makes it easy to get in and get going, so you focus less on gear and more on the ride.
Dual Stage Pivot System:
This revolutionary system is patented and exclusive to Gaerne. The first pivot is attached to the Razorback while the second pivot is fixed on a sliding glide that allows the riders foot to feel natural while on the peg in a shifting or breaking situation. However, it will bottom out and absorb shock when jumping or experiencing unwanted compression. This provides a rigid component that offers strong lateral support while a glide-plate keeps the upper in a firm upright position.
Front Plate & Shin Guard:
The Thermoplastic shin plate is anatomically shaped for a perfect fit. By removing three screws you can also make the opening wider to accommodate a bigger leg or knee-brace.
Grip Guard:
Gaerne's Grip Guard consists of three pieces of material on the inner calf, ankle and foot that is designed to provide exceptional grip of the bike improving control as well as offering a heat resistant padding for your inner leg.
Dual Composite Sole:
Gaerne's Dual Composite Sole is strong and durable but retains excellent grip ensuring you are well mounted on your ride, anti-shock rubber is used to prevent vibrations and shocks through the pegs improving comfort and stability.
Lightweight Alloy Buckles:
Gaerne's lightweight adjustable alloy buckle system enables smooth operation and adjustment in any condition, providing a perfect fit.
Shipping Policy
We pay shipping on orders over $150 to Nationwide addresses, excluding Rural addresses and some Bulky items.
Orders under $150 cost $7.99
Rural order fee $4.99
Aerosol and Dangerous Goods fee $9.99
For a specific delivery ETA based on the exact item(s) you want to purchase, please call us at 0800 793 593 or message us via Chat before placing an order.
We understand that when you make an order, you want your parts as quickly as possible and we will do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. If urgent freight is required, we work closely with our vendors in order to have the product shipped directly to you from their warehouse if that means you will get the product faster.
Items will have an availability status shown once a size/color is selected on the product page; this availability status will also be shown on the shopping cart page and in your order confirmation email. Most products will be marked "In Stock". These products will ship within 1-2 business days.
While we will do our best to ship from the distribution center closest to you, not all items will always be in stock in every location at all times. In some cases we will split the order and ship each package out to you individually and in other cases we may need to consolidate the items in one location to ship out as one package. We utilize our best judgment in an attempt to get the products to you as quickly as possible.
A shipping confirmation email including courier specific tracking information will be sent the same day as the item ships.
RETURNS POLICY
Returns
Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 90 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@moto1.nz.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@moto1.nz
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, please email us to receive instructions.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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