Moto1
Product Description
The Elite is a revolutionary reversible bladder. The design of the Elite allows users to easily maintain cleanliness. The patented wide slide top opening allows for fast filling and secure seal. To clean, simply slide open, reach-in, reverse, and rinse. This product is made by Hydrapak LLC for USWE Sports AB.
SPECIFICATIONS
- Material: TPU (thermoplastic polyurethane)
- Including 45-degree bite valve, Plug-n-Play, drink tube and reusable bladder
- Reversible for easy cleaning and drying.
- Constructed with 0.25 mm thick TPU (thermoplastic polyurethane) for superior durability and flexibility.
- Patented wide slider opening for quick filling and leak-proof seal.
- RF welded seams to create superior bonds at a molecular level.
- Filtration Compatible (with fixed connector) links with in-line water filtration options
- BPA Free.
- PVC Free.
- Dishwasher Safe
- FDA and EU approved materials.
- Naturally Anti-fungal.
- No-Leak Product Warranty
PRODUCT CARE
The best way to keep your USWE® bladder in top-notch shape is to clean it with soap and water and let it dry completely after every use. Feel free to reach out to our Customer Service team if you have any questions at customerservice@uswe-sports.com
The Shape-Shift and Elite bladders are especially easy to clean because theyre reversible! They are also dishwasher (top-shelf recommended) friendly.
SHAPE-SHIFT & ELITE BLADDERS CLEANING
- Drain all liquids remaining in the bladder and remove the tube
- Place your hand in the bladder, grab the bottom, and pull it back through the top opening (just like turning a sock inside-out). The molded opening can also be flipped after the bladder body has been reversed
- Clean the reservoir with mild soap and water or place in the top rack of the dishwasher
- Let the bladder dry out completely while reversed
- Reverse right side out for storage
TUBE & BITE VALVE CLEANING
- Disconnect the drink tube from the reservoir
- Grasp the bite valve in one hand and tube in the other. Pull the valve firmly to remove the bite valve from the tube
- Gently remove the silicone sheath from the valve and clean with mild soap and water. Rinse thoroughly
- After drying the components, carefully reattach sheath to valve and re-install bite valve to tube
WHAT IF MY BLADDER GOT STAINED?
The material used in most our bladders, Thermoplastic Polyurethane (TPU), is chosen for superior durability and flexibility. It is porous and can be stained like fabric. Staining is generally caused by food colouring used in gel or liquids and does not affect the functionality of the product; yet can be difficult to remove. A company called Clean Ethics has engineered a chlorine-free, non-toxic, and biodegradable tablet that is safe for virtually any surface, called Bottle Bright. We recommend using this product to combat stains and odours in your USWE® bladder.
WHAT IF MY BLADDER CATCHES TASTE?
Some users may initially notice a plastic-like taste when using any of our products made with TPU. This taste typically subsides over time and can be eliminated by simply squeezing juice from a lemon into the product, filling it with water, and then freezing it. After frozen, remove, thaw, and rinse.
Shipping Policy
We pay shipping on orders over $150 to Nationwide addresses, excluding Rural addresses and some Bulky items.
Orders under $150 cost $7.99
Rural order fee $4.99
Aerosol and Dangerous Goods fee $9.99
For a specific delivery ETA based on the exact item(s) you want to purchase, please call us at 0800 793 593 or message us via Chat before placing an order.
We understand that when you make an order, you want your parts as quickly as possible and we will do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. If urgent freight is required, we work closely with our vendors in order to have the product shipped directly to you from their warehouse if that means you will get the product faster.
Items will have an availability status shown once a size/color is selected on the product page; this availability status will also be shown on the shopping cart page and in your order confirmation email. Most products will be marked "In Stock". These products will ship within 1-2 business days.
While we will do our best to ship from the distribution center closest to you, not all items will always be in stock in every location at all times. In some cases we will split the order and ship each package out to you individually and in other cases we may need to consolidate the items in one location to ship out as one package. We utilize our best judgment in an attempt to get the products to you as quickly as possible.
A shipping confirmation email including courier specific tracking information will be sent the same day as the item ships.
RETURNS POLICY
Returns
Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 90 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@moto1.nz.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@moto1.nz
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, please email us to receive instructions.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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