Quantum Fuel Systems
Product Description
The 2nd generation HFP-396 is new and revised for 2017 to include pre-soldered connections, two flex hose lengths to cover all 2011-2017 applications, and most importantly now includes a 58psi regulator which Polaris implemented in 2013 to cure the well-known vapour lock problem.
The HFP-396 is the original replacement fuel pump for 2011-2017 Polaris ATVs and UTVs and is the only pump approved by the PRC Forum. This pump will fully restore the specified 58psi+ fuel pressure as required by Polaris for all 2011+ EFI models. This pump installs directly into the OE Polaris assembly and does not require canister modifications of any kind. The pump is dimensionally and functionally identical to the OE pump motor, originally manufactured by Bosch for Polaris.
The installation kit includes several items designed to extend longevity beyond the original pump. Two ethanol-safe corrugated flex hoses are included, as well as a Viton ethanol-safe fuel pump o-ring, and an ethanol-safe 30-micron polyethylene filter strainer. With pump gasoline now infused in most parts of the country with as much as 15% ethanol, compatibility with multiple fuel blends is an essential requirement for all fuel pump components--not only the pump itself.
Our pump development of the HFP-396 started in 2013, starting with the same proven 30mm design from our HFP-389 pump used in KTM and Husqvarna applications and specifically designed for sustained hot climate operation. A weak point of the factory Polaris fuel pump motor is its inability to withstand extreme temperatures. Riders have found themselves on the trail or in the desert unable to restart their machine after only 20-30 mins of continuous run time. Once the pump has cooled down it will sometimes resume normal operation, eventually requiring replacement.
- OEM or better performance
- Black plated corrosion-resistant case
- Direct drop-in replacement
- Gradient density 30-micron fuel strainer for superior contaminant filtration
- Integrated check valve to ensure fast start-ups
Shipping Policy
We pay shipping on orders over $150 to Nationwide addresses, excluding Rural addresses and some Bulky items.
Orders under $150 cost $7.99
Rural order fee $4.99
Aerosol and Dangerous Goods fee $9.99
For a specific delivery ETA based on the exact item(s) you want to purchase, please call us at 0800 793 593 or message us via Chat before placing an order.
We understand that when you make an order, you want your parts as quickly as possible and we will do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. If urgent freight is required, we work closely with our vendors in order to have the product shipped directly to you from their warehouse if that means you will get the product faster.
Items will have an availability status shown once a size/color is selected on the product page; this availability status will also be shown on the shopping cart page and in your order confirmation email. Most products will be marked "In Stock". These products will ship within 1-2 business days.
While we will do our best to ship from the distribution center closest to you, not all items will always be in stock in every location at all times. In some cases we will split the order and ship each package out to you individually and in other cases we may need to consolidate the items in one location to ship out as one package. We utilize our best judgment in an attempt to get the products to you as quickly as possible.
A shipping confirmation email including courier specific tracking information will be sent the same day as the item ships.
RETURNS POLICY
Returns
Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 90 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@moto1.nz.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@moto1.nz
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, please email us to receive instructions.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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