INTERPHONE
Product Description
U-com 16 is the thinnest intercom with Mesh technology on the market. Thanks to this advanced technology you will enjoy a more reliable connection and group connection with other intercoms, up to 24, with a simple click.
But it does not end there, the total compatibility with all Sena, tft, gps and oem systems by the biggest helmet manufacturers on the market make it the perfect adventure companion.
U-com 16 also offers very high audio performance thanks to new 40mm HD speakers for an immersive sounf for deep while you're listening to the radio or your favorite playlists,including in the backgournd during a conversation.
Another distinctive element of this model is the zero impact design on the helmet. The convenient handy separate battery placed on the back of the helmet will never be seen and can be replaced to double the duration of the intercom and its high performance.
FEATURES
- ADVANCED FEATURES: Mesh 2.0 and Bluetooth® 5.0 technology - Mesh communication in a group of up to 24 intercoms - Battery duration in intercom only mode up to 8h in Mesh and 15h in Bluetooth® (duration varies with background music/GPS/radio) - Complete charge in 1h -Extensive compatibility with all Sena, TFT and GPS systems on the market - Mesh Bridge, possibility to add another Bluetooth® intercom to the mesh conversation - Integrated voice control to manage the device’s functions.
- APP: New iOS and Android App - Total control of the intercom functions - Residual charge time displayed - Installed firmware version and availability of new releases displayed - Battery charge percentage displayed - Intercom group creation made easy - Smart intercom pairing: intercom pairing via QR code - Selection of the audio equalizer presets.
- AUDIO: Device management with multilingual voice control - Pre-recorded voice messages Windproof directional microphone - Automatic volume adjustment (can be deactivated) on 3 levels - New 40 mm HD top sound speakers - Audio equalizer - Vox intercom adjustable on 5 levels - HD intercom
- BUILT-IN FM RADIO: Reception from 76.0 MHz to 108 MHz - RDS function (chooses the best frequencies based on zones) - 10 station presets - Automatically saves the first 10 stations with the most powerful signal - Automatic mute for incoming phone calls.
- CHIP/BATTERY/BATTERY CHARGER: Chipset: Bluetooth® version 5.0 and Mesh 2.0 - Fast charge: charges your intercom at top speed. With 20 minutes of charge, you get up to 6h of Bluetooth® and 3h of Mesh conversation - Micro connectors for microphone and speaker, type C for charging and data.
- COMPATIBILITY: With all Bluetooth® smartphones - GPS sat-navs with Bluetooth® technology and HFP profile - Total integration with all Sena systems and helmets with built-in communication system - Connection with intercoms of other brands in Anycom mode - Compatibility with all TFT and GPS systems - Can be installed on most helmets.
- DIMENSIONS: weight: 60g - length: 85mm - height: 48mm - thickness: 12mm
- FIRMWARE UPDATE: Device update and configuration from PC (Windows and MacOs
- GENERAL FEATURES: Connection between intercoms up to 1.6km - Connection between intercoms with a click - Menu with multilingual voice guide - Smartphone connection - Music listening/sharing, phone calls - Waterproof (IP67) - Conversation between intercoms with background audio of the radio/GPS/music functions - Device configuration in beginner or expert mode - Possibility to charge the intercom during use.
- GPS: Compatible with the major motorbike Bluetooth® sat-navs - GPS voice instructions also in background during intercom conversation - Compatible with the major sat-nav apps for smartphones, voice instructions also in background.
- MOBILE PHONE: Dual point, possibility to connect two smartphones to the module at the same time - Voice-activated answering - Management with Apple and Android voice assistant - Speed dial: possibility to store 3 phone numbers - Last Number Redial - Sharing of phone conversation with another intercom.
- MUSIC: Audio playback (A2DP/AVRCP) from smartphone, vehicle multimedia systems (TFT), MP3 players and other Bluetooth® players - Song Sharing: sharing of music between driver and passenger.
- PACK CONTENTS: Adhesive – Velcro for helmet installation - Clip assembly support - TS 40mm speaker - Boom microphone (open-face and modular helmets) and adhesive (full-face helmets) - Removable battery with support for helmet installation - Type C USB cable for data and charging.
Shipping Policy
We pay shipping on orders over $150 to Nationwide addresses, excluding Rural addresses and some Bulky items.
Orders under $150 cost $7.99
Rural order fee $4.99
Aerosol and Dangerous Goods fee $9.99
For a specific delivery ETA based on the exact item(s) you want to purchase, please call us at 0800 793 593 or message us via Chat before placing an order.
We understand that when you make an order, you want your parts as quickly as possible and we will do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. If urgent freight is required, we work closely with our vendors in order to have the product shipped directly to you from their warehouse if that means you will get the product faster.
Items will have an availability status shown once a size/color is selected on the product page; this availability status will also be shown on the shopping cart page and in your order confirmation email. Most products will be marked "In Stock". These products will ship within 1-2 business days.
While we will do our best to ship from the distribution center closest to you, not all items will always be in stock in every location at all times. In some cases we will split the order and ship each package out to you individually and in other cases we may need to consolidate the items in one location to ship out as one package. We utilize our best judgment in an attempt to get the products to you as quickly as possible.
A shipping confirmation email including courier specific tracking information will be sent the same day as the item ships.
RETURNS POLICY
Returns
Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 90 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@moto1.nz.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@moto1.nz
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, please email us to receive instructions.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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